Privacy Policy
We set out transparently what data we collect from you, why, and how we handle it.
Introduction
This policy explains how Sheikh Zayed Massage handles the data you share with us through this website, by phone or on WhatsApp. Using the site means you accept what is set out here.
Data we collect
- Booking data: name, phone number, area, requested service, date and time, and any notes you write yourself.
- Contact data: the content of your WhatsApp messages or phone calls, only as far as necessary to serve you.
- Technical data: general information about your visit such as browser type, device and pages viewed, collected by analytics tools in aggregated, non-identifying form.
How we use your data
- To confirm your booking, arrange your appointment and identify the right service.
- To contact you about your appointment, change it or remind you of it.
- To improve our services and understand which pages are most useful to visitors.
- To respond to your enquiries, complaints and suggestions.
What we do not do with your data
We do not sell, rent or share your data with any external marketing party. We do not use your phone number for bulk promotional messaging without your permission.
Cookies and analytics
We may use tools such as Google Analytics and Google Ads to measure site performance and advertising effectiveness. These tools use cookies that collect aggregated behavioural data, and you can disable them from your browser settings at any time.
Data protection
Booking data is kept accessible only to the limited team responsible for appointments, and access is not permitted for any other purpose. Old booking records are deleted periodically once they are no longer needed.
Your rights
- Request to know what data we hold about you.
- Request correction of any inaccurate data.
- Request deletion of your data from our records.
- Object to your data being used for any marketing purpose.
Privacy contact
For any question or request relating to your data, contact us on 01019147068 or via WhatsApp.
Policy updates
We may update this policy from time to time, with the last-updated date shown at the top of the page. We recommend reviewing it periodically.